Hotel Hope and Anchor (Alnwick, United Kingdom)

The staff here is friendly, professional and efficient. They seem well-trained in customer service ethics and are ready to take pain to ensure the guests are looked after well.

Anyone who has had some kind of a function here finds the system excellent. The staff and managers are friendly, helpful and really try to make the occasion special.

The cooked breakfast is usually considered very good and the restaurant has received a lot of appreciation for its locally sourced fresh food. Anyone who has eaten in the restaurant here seems to have enjoyed it and speaks well of it.

The showers are coming in for a bit of criticism here, for not being powerful enough.

‘No hairdryer in the bathroom’ might not seem like a fault, but over the years, in British hotels and guesthouses, a hair dryer in the bathroom has certainly become a standard requirement. Most establishments have begun to provide this personal grooming a

Although the hotel is appreciated, the dated decor and a tired look is being noted. ‘Basic, clean, but in need of refurbishment’ seems to be the general impression. Some guests remarked that the decor reminded them of the 1960s or 1970s, in the sense that