Premier Inn York South West hotel (York, United Kingdom)

Guests find the rooms at the Premier Inn York South West are of an excellent standard. They are kept in clean condition and are reasonably spacious, although the real highlights include the new Hypnos beds and the air-conditioning.

Reviews of the on-site Thyme restaurant and bar are generally favourable. Guest describe both the food and service as impressive. Furthermore, the majority of guests thought the meals were well priced.

Although this hotel is set back from the city centre, many guests appreciated the extra tranquillity this setting offered. You’ll find yourself well placed to visit both York and Leeds, as well as within easy reach of the Yorkshire Dales National Park.

A number of guests seemed to find fault with the free Wi-Fi service. They were either unable to connect or found the connection slow. Some of those guests who enquired about the premium service thought the staff were a little negative as they suggested that guests may have the same problem even if they paid.

Guests sometimes mention that smokers tend to congregate around the entrance to the hotel. Not only is this unpleasant to walk past, it also means that the door to the hotel constantly opens, leaving the foyer area chilly.

Although guests tend to be impressed by the rooms at this hotel, there are several comments indicating that the provision of things like towels and tea and coffee could be a little more generous. To be fair, you can simply ask the staff for more items if needed.