Premier Inn Derby West hotel (Derby, United Kingdom)

Guests were upbeat about this hotel's location just off the A38 and five minutes' drive from Derby city centre. Many remarked that it was a fairly quiet location despite the proximity of the road. Moreover, it was conveniently close to the hospital, supermarkets and petrol stations. The ample free parking was a bonus for motorists, who also liked the way they were within striking distance of the M1 and M6 and area attractions like the Peak District National Park, a paradise for walkers and cyclists.

The Beefeater restaurant reportedly offered a relaxed and modern environment plus a wide choice of tasty and plentiful meals for all the family. Many diners also praised the cooked-to-order breakfasts. Reviewers were also impressed with the hotel reception personnel who were happy to help, professional and friendly.

The remodelled rooms won praise for their smart design and contemporary feel. Most reviewers said they were well-cleaned and spacious enough for a short stay. Many visitors raved about the spacious and comfortable brand name beds.

Some reviewers were downbeat about certain aspects of the rooms that weren't to their liking. These included claims of inadequate climate control, dim lighting, weak water pressure and limited storage space for those on longer stays. Cleanliness was reportedly sub-standard at times. There were reports of inconsistent housekeeping, bins that weren't emptied and unmade beds.

Travellers welcomed the provision of free Wi-Fi. However, it was occasionally claimed that the service offered sluggish speeds in some areas of the premises.

Noise from adjacent rooms and the sound of doors slamming in nearby corridors was occasionally audible, according to some frustrated light sleepers.