Hotel Smart & Simple Tunbridge Wells (Tunbridge Wells, United Kingdom)

The rooms are spacious and clean. The spacious size makes it a good option for multiple travelers. The rooms are modern and well-heated and make a good overnight stay. Plus, the private gardens are nice outdoor relaxation spaces.

For travellers who like to be out and about, this hotel makes a good base. It is close to local attractions for tourists, as well as restaurants and pubs. Plus, the proximity to Kent and Sussex add to adventuresome fun.

The food in the restaurant and pub are not standard pub grub. Instead, the menu choices are broad and the food is tastefully prepared. The restaurant offers cooked breakfast choices, for a fee, in addition to the continental offering as well as room service. The grounds behind the restaurant make for a pleasant dining option.

The rooms look a bit tired and neglected, overall. The older carpet sections are badly stained and some features, like broken TVs and mouldy bathroom fixtures, add to an unpleasant experience. Guests would rather have the "smart" instead of the "simple" from the hotel name.

The higher rate charged leads guests to expect a nicer stay. The accommodations just don't match the price, especially considering the continental breakfast offering. For the price paid, guests expect more luxuries, nicer features, fancier amenities, plus a hot breakfast to start the day.

The hotel was modernized, but not upgraded. The accommodations are basic, but not standard. The bathroom and bedding isn't quite up to the benchmark of more modern and refurbished hotels.