The Spa Hotel Hotel is a transformed 18th century mansion located in Tunbridge Wells that features a spa, an indoor swimming pool and fourteen acres of gardens. Non-smoking guest rooms feature a flat-screen television with satellite channels, complimentary toiletries, a hair dryer, bathrobes, tea and coffee facilities, air conditioning and beautiful views. Services and amenities offered at the hotel include a sun terrace, free parking, a tennis court, room service, complimentary Wi-Fi, 24-hour front desk, currency exchange, luggage storage and laundry facilities. The spa has a sauna, two gyms, a steam room and a variety of treatments available. Chandelier Restaurant serves traditional British cuisine while Zagatos Bar provides a more informal dining experience. The Spa Hotel is located within walking distance to Tunbridge Rail Station which means guests can access many attractions and points of interest in the area and beyond. A golf course is also located nearby and hiking is enjoyed in the area.
Upon arrival at The Spa, guests are treated to a warm welcome from friendly and accommodating staff who provide quick, efficient and professional service. Rooms are ready early in case guests arrive early, staff are always around to answer questions and h
The hotel is located in a quiet, scenic area surrounded by beautiful and well-manicured gardens. The spa is immaculately clean and spacious, the swimming pool and sauna are clean and the overall ambiance of the hotel and surrounding area is relaxing.
Guests reported that the rooms are very clean and the furnishings and beds are comfortable. Also reported was lots of water pressure in the shower and tasteful decor.
Some guests reported that the spa is in bad shape and not updated. The swimming pool is small and dirty, the changing rooms are unkempt, there is nowhere to relax by the pool, the steam room is located away from everything else and the massages are rushed
Guests reported that some staff members are rude and never smile. They don't seem to be interested in guests and their experience at the hotel and seem reluctant to help out when needed. Also reported was cleaning staff who start vacuuming very early in t
The guest rooms at The Spa are very dated with old-fashioned decor and furnishings. Also reported was lights that don't work, broken taps that only allow a trickle of water to come out, a damp smell and uncomfortable beds.
Yes, The Spa Hotel offers 1 pool area.
No, The Spa Hotel doesn’t allow pets.
Yes, The Spa Hotel provides Parking, Accessible parking for guests.
The Spa Hotel is located in Mount Ephraim, TN4 8XJ, Tunbridge Wells, United Kingdom.
The Spa Hotel Nearby attractions include Covent Garden, The O2 Arena, London Gatwick Airport, Brighton Seafront, Leicester Square, Victoria Station, The Shard, Waterloo Station.
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