The Wordsworth Hotel and Spa (Grasmere, United Kingdom)

The staff here come in for almost universal praise from guests who received a warm welcome. Guests were dealt with professionally and courteously when a problem arose as a result of a booking confusion.

The pool and sauna, the gardens and the location of the hotel all appeal enormously. Guests who received an upgrade to a garden room appreciated having a door which opened onto the terrace and garden. They took advantage of it for an early cup of coffee a

The food in both the Signature Restaurant and the Dove Bistro is very well presented. One guest who had a spa treatment found it really relaxing and re-vitalising; the pool and the hot tub were also much enjoyed.

It seemed to guests that the prices of meals in the hotel are very high, in particular the breakfast, and they commented that there are excellent cafés and restaurants within walking distance. Breakfast service in the restaurant, while good on the first

Changing rooms in the spa were very small, hardly room for two to change. Also guests found their room and bathroom to be very small, making using the shower extremely awkward.

Some of the rooms and decoration are rather dated. An old fashioned round pin plug was in evidence in one room, which also suffered from over heating as the radiator in the bathroom could not be turned off and was sending heat into the room where it was