SureStay Hotel by Best Western St. Pete Clearwater Airport (Clearwater, USA)

This hotel may not be the best choice for a lengthy leisure break but may suit if you need a quick stopover before or after a flight. The property is less than two miles from St. Pete-Clearwater International Airport and the free shuttle offers a simple solution for transport to and from the airport.

Perhaps one of the most appealing features of this hotel is the low-cost rooms. Add the free shuttle into the mix, along with free perks such as breakfast, Wi-Fi, local calls, and weekday newspapers, and at least some guests feel they have enjoyed value for money.

Although the staff who man the front desk seem limited as to what they can do in response to complaints, they are at least typically described as offering a friendly service.

Complaints about the rooms at this hotel come in thick and fast, with very few guests entirely satisfied with the standard of the accommodation. Reported problems include roaches, filthy carpets, sunken mattresses, flickering lights, and generally shabby surroundings.

A number of guests report feeling disappointed by the state of the outdoor pool. Many guests simply describe it as small, but others report more serious issues such as algae in the water.

Unwanted noise seems to be a particular problem and, unfortunately, it comes from a variety of sources. There's the sound of planes to contend with, along with noisy air-conditioning units. Also, the walls between rooms don't seem to be sufficiently soundproofed.