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Koox Playa Hotel (Playa del Carmen, Mexico)

About Koox Playa Hotel

Just one block from the famous 5th Avenue, Koox Playa Hotel offers guests in-room mini bars and a 24-hour front desk. The vibrant hotel is also within a minute's walk from the beaches of Playa del Carmen. Furnished and decorated in a vivid Mexican setting, the bright rooms offer free Wi-Fi and air conditioning, as well as TVs and en suite bathrooms. One child under ten years old can stay free with parents. Amenities include an airport shuttle for a charge, a concierge service and laundry facilities. There's also an outdoor swimming pool and a solarium surrounded by gardens. There are various eateries and bars within walking distance from the hotel. Koox Playa Hotel is 600 metres from the ADO bus station to explore the rest of Yucatan or head to the airport. It is also one kilometre from the Cozumel ferry stop while the Cancun International Airport is a 50 minute drive.

Top amenities

WiFi in lobby
Free WiFi
Pool(Unavailable)
Spa(Unavailable)
Parking(Unavailable)
Pets(Unavailable)
A/C
Restaurant(Unavailable)
Hotel bar(Unavailable)
Gym(Unavailable)

Rating overview

7.6

trivago Rating Index^® based on 782 reviews from:

Hotels.com(7.6/10)

LocationExcellent 8.5 / 10
RoomsFair 7.4 / 10
ServiceFair 7.3 / 10

Positive Reviews

positive:

Good Rooms

The rooms were found to be spacious and well appointed by guests who stayed here. They have en suite bathrooms and the decorations were lively and inspired from the area.

positive:

Friendly Staff

The staff members were found to be friendly by guests who stayed here. They were helpful with the check in and communicated well in English. They also gave guests advice on the area and how to move around.

positive:

Great Location

The hotel is said to be in an ideal location for those who want to be close to where are the action is. The hotel is a close block away from the main street and the beaches of Playa del Carmen. There are also various restaurants and bars for guests to enjoy.

Negative Reviews

negative:

Old Hotel

The hotel was found to be old fashioned and in need of a renovation. The facilities were old and not working well, such as the showers, the TVs and the air conditioning. Guests would have liked for the hotel to put some money into renovations.

negative:

Noisy Nights

Since the hotel is located where the bars are, guests who were not planning on staying up all night. The area was very noisy with the clubs blasting music nearby until early in the morning.

negative:

Unclean Rooms

The rooms were found to be unclean by guests who stayed here. They would have liked to have had the housekeeping clean the rooms frequently and thoroughly, but found this to not be the case.

All amenities

Property amenities

Terrace
Non-smoking rooms
PC with internet
24-hour reception
WiFi in public areas
Concierge
Housekeeping
Free WiFi
Breakfast

Room amenities

Shower
Openable windows
Television
Electric kettle
Air conditioning
Cosmetic mirror
Minibar
Cable TV
WiFi
Fan
Free WiFi (rooms)
Flatscreen TV

For children

Kids stay for free

Arrival / Departure

Check in: 12:00
Check out: 12:00

Contact

Avenida 5, entre calle 12 y 14, colonia centro , 77710 , Playa del Carmen , Mexico
Telephone: +529848032727

Frequently Asked Questions about Koox Playa Hotel

Is there a pool area at Koox Playa Hotel?
No, Koox Playa Hotel doesn’t offer pool areas.
Are pets allowed at Koox Playa Hotel?
No, Koox Playa Hotel doesn’t allow pets.
Is parking available at Koox Playa Hotel?
No, Koox Playa Hotel doesn’t provide parking.
What time is check-in and check-out at Koox Playa Hotel?
Check-in at Koox Playa Hotel is available from: 12:00. Check-out time is by 12:00.
Where is Koox Playa Hotel located?
Koox Playa Hotel is located in Avenida 5, entre calle 12 y 14, colonia centro, 77710, Playa del Carmen, Mexico.

Koox Playa Hotel (Playa del Carmen, Mexico)