Casa Melissa in Playa del Carmen, Mexico is a one-minute walk from the beach and a two minute walk from the Cozumel ferry stop. The hotel offers a 24-hour front desk and in-room air conditioning. The bright rooms with casual furnishings feature TVs with cable channels, balconies with views and en suite bathrooms with free toiletries. The hotel has a luggage storage, a tour desk and an outdoor swimming pool, as well as a gift shop and a bike rental service. There's also a car rental, an airport shuttle service (fee) and public parking for a fee. There are various eateries and bars within a close walking distance. Casa Melissa is two kilometres from Golf Club Playacar, nine kilometres from Xcaret amusement park and 29 kilometres from Blue Cenote.
The hotel's location was found to be perfect for guests who stayed here. The guests were right in front of the beach and walking distance from the main avenue with all the shops and restaurants. There are also various parks, and ferry stops nearby.
The rooms were found to be clean and spacious by guests who stayed here. The rooms were cleaned regularly and the spaciousness of the rooms was ideal. Guests enjoyed their comfortable stay in the rooms.
The staff members were found to be friendly and kind by guests who stayed here. They were happy to make the guests comfortable and cater to their requests. They gave them good advice on the area and directions.
The smells coming from the hallways was found to be hard to ignore. It felt like the drainage was not taken care of properly and it was difficult to have a comfortable stay.
Guests did not like that there were no in-room safes and were careful about their belongings. They would have preferred to have safes in the rooms, and the reception also does not have safes. There were guests who could not find their items anymore.
There is no in-room Wi-Fi in the hotel and guests found this to be annoying since they were not able to use the Internet. They would rather stay in the rooms using the Wi-Fi than go out in the lobby.
Yes, Casa Melissa offers 1 pool area.
No, Casa Melissa doesn’t allow pets.
No, Casa Melissa doesn’t provide parking.
Check-in at Casa Melissa is available from: . Check-out time is by .
Casa Melissa is located in Av.Avenida Juárez, entre 1ra y 5ta Norte Col. Centro, 77710, Playa del Carmen, Mexico.
These hotels may also be interesting for you...