Hotel Waters Edge Apartment Cairns (Cairns, Australia)

People said they enjoyed the nice pool areas and kitchens in their units. People travelling with children also liked the fact that a spacious playground was situated directly across the street, which they found to be very convenient.

Overall, most visitors who commented on it were happy with the level of cleanliness in their accommodations. It was also mentioned that rooms were spacious and provided nice views of the surrounding area.

If customer service is high on your list of importance, you will be happy to know that in general, staff members have been said to be very friendly and helpful, sometimes even going out of their way to assist guests during the course of their stays.

There were several comments about some of the apartments needing better maintenance and upgrading. Some of the issue cited included old and worn out linens and cabinets, worn appliances and furnishings and outdated decor.

There were some complaints about beds being a little too hard and uncomfortable.

It was also mentioned that things can get a little noisy at times, especially sometimes when guests in units overhead have children travelling with them. If the sound of people running around and talking bothers you, you may want to bring along a pair of ear plugs or book a specific room in advance.