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Hotel The Townhouse (Maidstone, United Kingdom)

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Hotel The Townhouse (Maidstone, United Kingdom)

About Hotel The Townhouse

Built in 1802, this former rectory has since been refurbished as Maidstone's first boutique hotel, complete with its own dining facilities and bar. It has 17 rooms, all with en-suite bathrooms and Wi-Fi access. The Grade II listed building offers original Georgian architecture, with communal outside areas including a sun terrace and a courtyard, and Wi-Fi throughout. The hotel’s restaurant won the Open Table Diners Choice Award for 2014, and serves breakfast, lunch and dinner, and the Lounge Bar serves a wide range of cocktails and wine. The leisure and shopping centre of Maidstone is within easy walking distance, Leeds Castle is nearby, and the Townhouse is also just 1 mile from the M20 motorway, and within easy driving distance of the Channel Tunnel and Gatwick Airport.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationVery good  (8.1 / 10)
  • RoomsVery good  (8.1 / 10)
  • ServiceVery good  (8.4 / 10)
  • CleanlinessGood  (7.9 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews

positive:

Friendly staff are a highlight.

Guests are frequently impressed by the staff and their warm, polite and friendly welcome. Helpful staff go out of their way to solve any issues and provide consistently great service, taking a genuine interest in making their guests’ stays pleasant.

positive:

Food is standout quality.

The in-house restaurant gets rave reviews from customers for its excellent fare at every meal, with many guests saying it’s among the best they’ve had. Breakfast, dinner, and even the sandwiches are something special at the Townhouse Hotel.

positive:

Rooms are individual but consistently good.

The spacious and well decorated boutique rooms are comfortable, clean and make for a very pleasant stay. Guests report being very happy with their rooms no matter what type they go for.


Negative Reviews

negative:

Breakfast options and extra charges.

Guests have reported being disappointed at the extra £5 charge for a full English breakfast when they arrive. Some guests have also said they were underwhelmed with the continental breakfast options, with some items running out or being lower quality than expected.

negative:

Night time noise can be a problem.

Noise coming from the road outside, from the restaurant area, from the water system and from other guests’ rooms have caused problems for a small number of guests, who say they had trouble sleeping. Cleaners have also woken some guests with early morning cleaning.

negative:

Lack of modern touches.

Rooms are warm, but have no air conditioning, which has caused some guests discomfort, particularly on warm nights. Some guests have reported that TVs, Wi-Fi and water systems could do with improvements and updates.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Terrace
  4. Porter service
  5. Hotel bar
  6. Non-smoking rooms
  7. Restaurant
  8. 24-hour reception
  9. WiFi in public areas
  10. Room service
  11. Free WiFi (public areas)
  12. Free WiFi
For children
  1. Cot
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Radio
  10. Desk
  11. Telephone
  12. WiFi

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

74 King Street , ME14 1BH , Maidstone , United Kingdom
Telephone: +44(1622)663266 | Fax: +44(1622)663123 | 

Frequently Asked Questions about Hotel The Townhouse

  • Is there a pool area at Hotel The Townhouse?

    No, Hotel The Townhouse doesn’t offer pool areas.

  • Are pets allowed at Hotel The Townhouse?

    No, Hotel The Townhouse doesn’t allow pets.

  • Is parking available at Hotel The Townhouse?

    No, Hotel The Townhouse doesn’t provide parking.

  • What time is check-in and check-out at Hotel The Townhouse?

    Check-in at Hotel The Townhouse is available from: . Check-out time is by .

  • Where is Hotel The Townhouse located?

    Hotel The Townhouse is located in 74 King Street, ME14 1BH, Maidstone, United Kingdom.

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