Hotel Palace Inn Sam Houston Race Park West Road (Hilshire Village, USA)

Many guests comment that the rooms are nicely furnished and spacious with a kitchenette, comfortable beds, and a large TV set. Others note that the doors are soundproofed and there is no noise coming from the hallways.

Most guests say that the staff is informative, and add that front desk employees can give directions to the city centre, provide guests with necessary information about the property, and arrange taxi transportation if needed.

Many guests appreciate the complimentary Wi-Fi access and say that the connection is always stable. Others comment that the Internet in the common areas is fast, and add that hotel employees write down the password for Wi-Fi to guests upon arrival.

Several guests report that the hand towels in the bathrooms are scratchy, and note that the bath towels are small. Others mention that the water pressure in the shower is weak, and say that the bathrooms could use a deeper cleaning.

Some guests point that the city centre is not close, and say that the price of the taxi service is on the expensive side.  Others comment that there is not much to do in the neighbourhood, and state that most bars and malls are located in the centre of the city.

Several guests note that it would be great to have coffee/tea making facilities, and add that there are not enough mirrors in rooms. Others state that a power socket can be found only on one side of the bed.