Hotel Oaks Charlotte Towers Brisbane is a four-star high-rise hotel featuring outdoor and indoor pools, meeting rooms and fitness facilities. The hotel is a five minute walk from Queen Street Mall. Each of the 293 rooms is air-conditioned has a kitchenette containing a full-sized refrigerator, a stovetop and a microwave. In-room entertainment consists of a flat-panel TV with access to a DVD player and a cable TV service. Hotel Oaks Charlotte Towers Brisbane features barbeque grills, self-parking at a surcharge, a sauna, a terrace and luggage storage. Guests receive half an hour’s free Wi-Fi per day, per room. While this hotel is well-equipped for those who wish to cook for themselves, there are also countless bars, cafes, and award-winning restaurants in the surrounding area. The hotel is a mile away from the Brisbane Convention and Exhibition Centre and a ten minute stroll from the City Botanic Gardens.
The members of staff are very kind, friendly and professional. Inquiries and complaints are promptly and well handled. The reception staff are very accommodating and check you in and out very professionally. They also do not hesitate to offer you tips on local attractions that might be of interest you.
The mattresses and pillows are very comfortable and well maintained. The decor is cool without being too showy and fits in with the general theme of the hotel. The showers are roomy and powerful.
The hotel is close to various amenities in the area and thus guests do not have to travel far to shop, dine or have a good time. The rooms are spacious, clean and have a great view and there are various modes of transport available to guests. Those who stayed at the hotel found that the prices were reasonable and they were satisfied at the end of their stay.
A number of guests found the elevator to be extremely slow and that they had to wait for a while for it to arrive. It was also rather cramped inside and could only handle a few people at a time. This was especially problematic during busy hours as many guests were waiting to be taken to their floors.
A number of guests have expressed their concerns regarding the state of the kitchen. Some were concerned that some rooms lacked basic kitchen appliances such as electric kettles, toasters and microwaves, while others thought the cutlery was old and in need of replacing.
A number of guests complained about the high cost of using Wi-Fi in the hotel. Most were of the opinion that the hotel should not charge for Wi-Fi access in this day and age or should at least include the charges in the hotel bill. They also were dismayed by the daily limited access they had.
Yes, Oaks Brisbane on Charlotte Suites offers 2 pool areas.
No, Oaks Brisbane on Charlotte Suites doesn’t allow pets.
Yes, Oaks Brisbane on Charlotte Suites provides Parking, Accessible parking for guests.
Check-in at Oaks Brisbane on Charlotte Suites is available from: . Check-out time is by .
Oaks Brisbane on Charlotte Suites is located in 128 Charlotte Street, QLD 4000, Brisbane, Australia.
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