Hotel Howard Johnson North Bergen (North Bergen, USA)

Guests largely said they found the rooms to be no frills but sufficiently spacious, clean and comfortable for a shorter stay. Budget-minded reviewers welcomed the variety of free perks like parking, Wi-Fi throughout and the continental breakfast.

For many reviewers, this straightforward hotel made an affordable alternative for visiting the Big Apple on a budget as it was just across the Hudson River from Manhattan. Non-motorists appreciated the inexpensive shuttle service to New York City and the proximity of public transport links to take them around the metro area. Motorists welcomed the proximity of US Route 1/9 and the New Jersey Turnpike for easy access to area attractions, sports venues, museums, airports, golf courses, shopping malls and beaches on Staten Island. Another convenience was the proximity of gas stations and several eateries.

Plenty of visitors spoke highly of the customer service, often describing staff as attentive, friendly and obliging. However, some reviewers were disappointed at the way their complaints were handled.

It was occasionally claimed by some critics that the hotel had seen better days and would be enhanced by further remodeling to tackle maintenance issues such as marked walls, aging carpets, weak water pressure, tired-looking furniture and dim lighting.

Visitors sometimes claimed they encountered unpleasant smells like stale smoke in certain areas of the building.

There were occasional cleanliness complaints in some rooms. These focused on sporadic visits by housekeeping, inadequately cleaned bathrooms, accumulations of hair and dust, stained bedding and mold.