Hotel Holiday Inn Express Pontypool-Cwmbran (Pontypool, United Kingdom)

The staff are very friendly and helpful and do their best to make guests feel welcome. The staff at reception are particularly friendly and polite and are able to offer good advice on local attractions and events.

The rooms are clean, comfortable and tidy. The beds are also comfortable and the rooms are overall of a good size.

The breakfast provided is good and tasty. There is a good variety on offer and the kitchen staff are friendly and try to prepare the food quickly and send it to table hot. The restaurant waiting staff are also friendly and helpful. The dining room is also

The family rooms provided are not really family rooms but are Standard Double Rooms with added extra beds. The rooms are therefore a bit cramped for guests travelling with families as there is not really space to unpack and get out children's toys and suc

The hotel does not have a lift and the rooms are accessed only by the stairs. This can be a bit troublesome for guests travelling with lots of luggage which would be heavy to carry up stairs. Guests with disability issues would be wise to ask for a room o

The hotel is located opposite of a Harvester Restaurant which is open to the public and can get quite busy, especially on weekends. The parking lot of the Harvester and of the Express Holiday Inn are shared and this means the lot can get quite full of car