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Hotel Hôtel Le Donjon - Coeur de la Cité Médiévale (Carcassonne, France)

Hotel Hôtel Le Donjon - Coeur de la Cité Médiévale (Carcassonne, France)

About Hôtel Le Donjon - Coeur de la Cité Médiévale

Hotel Best Western Le Donjon Les Remparts is located in the heart of Carcassonne, a medieval city surround by ramparts. Separated into three buildings, this hotel offers individually decorated rooms and is just 200 metres from Château Comtal and Basilique Saint-Nazaire. Each tastefully styled room is air-conditioned and offers such comforts as a coffee/tea maker, desk, free newspaper, LCD TV, minibar, and private bathroom. Staff at the 24-hour front desk provide services such as express check-in/check-out, laundry, and valet parking while other amenities include airport transportation, a business centre and on-site meeting space. A daily breakfast is available for a surcharge in the hotel’s breakfast room while Brasserie Le Donjon serves regional cuisine throughout the day. The hotel lounge provides a regional wine list and light meals. Hotel Best Western Le Donjon Les Remparts is just over a mile from Carcassonne Cathedral and the local train station.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

8.9
trivago Rating Index® based on 2247  reviews from:
  • Hotels.com(9.0/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsGood  (7.9 / 10)
  • ServiceVery good  (8.4 / 10)
  • CleanlinessExcellent  (8.9 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews

positive:

Ideal location in the heart of the city.

The hotel is ideally located for a sightseeing trip to the area. You will feel like you’re in a real medieval city when staying in this beautiful hotel located within the ancient fortifications. There’s plenty to see and do within walking distance of the

positive:

Knowledgeable and friendly staff.

The staff at the hotel make a real difference to your stay as they are full of useful tips and information on the local area. You’ll find out a lot from the staff that you won’t see in the local guidebooks. Perfect for newcomers to the city.

positive:

Great grounds a real oasis.

The hotel grounds are fantastically well kept and provide the perfect place to take a load off after a busy day of visiting the local sights. Afternoon drinks in the garden are a joyous experience.


Negative Reviews

negative:

Not a lot to do in the area.

Although it is a very historical city, you’ll see most of it in a day or two, so there’s not much point in staying longer. Unless of course you just take advantage of the hotel gardens.

negative:

Rooms in another building.

It’s not a big problem, but some may not be too happy about the rooms being so far from the reception. It’s a bit inconvenient to have to dress for the weather just to go and get breakfast in the main building.

negative:

Heating not the best.

Either it’s too warm or it’s too cold at this hotel and the staff aren’t what you would call heating experts. It takes a while to figure out the heating controls and even then they are temperamental at best. Not what you would expect from a four-star hote


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Parking
  5. Terrace
  6. Porter service
  7. Pets allowed
  8. Hotel bar
  9. Conference rooms
  10. Non-smoking rooms
  11. PC with internet
  12. Restaurant
For children
  1. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Satellite TV
  12. Desk
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

2, rue du Comte Roger , 11000 , Carcassonne , France
Telephone: +33(4)68112300 | Fax: +33(4)68250660 | 

Frequently Asked Questions about Hôtel Le Donjon - Coeur de la Cité Médiévale

  • Is there a pool area at Hôtel Le Donjon - Coeur de la Cité Médiévale?

    No, Hôtel Le Donjon - Coeur de la Cité Médiévale doesn’t offer pool areas.

  • Are pets allowed at Hôtel Le Donjon - Coeur de la Cité Médiévale?

    Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hôtel Le Donjon - Coeur de la Cité Médiévale?

    Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hôtel Le Donjon - Coeur de la Cité Médiévale?

    Check-in at Hôtel Le Donjon - Coeur de la Cité Médiévale is available from: . Check-out time is by .

  • Where is Hôtel Le Donjon - Coeur de la Cité Médiévale located?

    Hôtel Le Donjon - Coeur de la Cité Médiévale is located in 2, rue du Comte Roger, 11000, Carcassonne, France.