Hotel Doubletree by Hilton Phoenix Mesa (Mesa, USA)

The hotel is ideally situated to explore the city and its surrounds. Simple to find and with easy access to freeways, it is the perfect spot for sightseers hoping to make the most of the area whilst ensuring a haven of comfort for them to return to of an evening.

From check-in to check-out, staff at The Hilton Phoenix Mesa always serve you with a smile. Customer focused from the outset, staff demonstrate a 'can do' attitude that goes a long way to making guests feel special. Knowledgeable personnel will ensure you experience the best the city has to offer.

The buffet breakfast is a big hit with guests who appreciate both the quality of the produce and the wide array of hot and cold choices available. Those who don't overdo it of a morning might find themselves hungry enough to partake from the delicious lunch menu.

Trouble sleeping because of disturbance from noise has been an occasional issue for some guests. The hotel's design means that rooms facing the freeway are impacted by the sound of traffic, while rooms overlooking the atrium are prone to disruption from the sounds of late-night parties, especially of a weekend.

While most guests of this establishment have a great stay, reports suggest that some rooms and areas might benefit from a little updating. Outmoded furniture, old carpets and musty smells have disappointed some travelers whose expectations based on previous encounters with the chain had been set higher.

Some guests have experienced a less than satisfactory response when making requests to hotel staff. Chasing down replacement towels can frustrate some travelers who expect their needs to be met in a more timely fashion, while a long wait for drinks at the bar has encouraged some thirsty punters to go elsewhere.