Bridgewood Manor Hotel & Spa (Chatham, United Kingdom)

Many guests report a great night's sleep in a comfortable bed, and are pleased to start the day with a full breakfast buffet. The buffet has received many positive reviews for its variety of hot and cold options. Guests generally enjoy the dinner menu as well, noting the wait staff are friendly and attentive. Drivers note that there is plenty of free parking, and the hotel is well located for various excursions to the many beaches, castles, and shopping outlets in Kent.

Guests give high marks to the front desk staff for their warm and professional service, noting they quickly "feel at home." The housekeeping staff also receive positive reviews, with the word "spotless" often used to describe the rooms.

Guests rave about the spa treatments provided by capable and friendly therapists. Many also note that the pool, sauna, and the steam room, though on the smaller side, are very inviting and well maintained. The gym is well outfitted with cardio machines and weights, and guests also enjoy soaking up the sun in the quiet inner courtyard.

Though most guests enjoy the food, an unfortunate smaller group had disappointing experiences to report, ranging from small portion sizes to high-priced drinks.

Though many note the rooms are clean and comfortable, several also describe the decor and finishes are "tired", "dated", or "worn". A few guests were also disturbed by noise from the lifts, event venue, or their neighbours.

Several guests felt that the spa was on the small side, noting there are only two heated lounge chairs, no whirlpool, and a main pool not quite large enough for swimming laps in.