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The Grand Tuscany Hotel (Houston, USA)

The Grand Tuscany Hotel (Houston, USA)

About The Grand Tuscany Hotel

Located along the Highway 290 in Houston, Hotel Crowne Plaza Northwest-Brookhollow is ideal for both business and leisure travelers. It is conveniently set near Delmar Stadium. Furthermore, this four-star hotel boasts an outdoor swimming pool with a hot tub. All rooms have simple yet elegant designs. They are beautifully accentuated using wooden furnishings, luxurious sheets, and enormous windows. In addition, each room is equipped with a coffee maker, MP3 docks, and ironing facilities. The hotel features 17,000 square feet of events space, a 24-hour business center, and a modern fitness center. Moreover, Wi-Fi and parking are offered free of charge. Remington's Grille serves tasty meals for breakfast and lunch in a relaxing atmosphere. The Remington’s Lounge features pool tables and big televisions, and offers refreshing drinks. Hotel Crowne Plaza Northwest-Brookhollow is a ten-minute drive from the Marq*E Entertainment Center. The Galleria Shopping Center can be reached through an 18-minute drive.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

8.0
trivago Rating Index® based on 5268  reviews from:
  • Hotels.com(8.0/10)
  • LocationGood  7.9 / 10
  • RoomsOkay  6.5 / 10
  • ServiceGood  7.9 / 10

Positive Reviews

positive:

Explore Houston easily and efficiently

One of the assets of this hotel is definitely the free shuttle service. This makes the budget travelers even happier. There are several trips each day, and the shuttle can take you to interesting places within an eight-kilometer radius.

positive:

Staffs are extremely helpful and professional

The highlight of hotels under this chain is clearly the staff. Any hotel bearing the same name offers exemplary customer service, and this property is among the best of them. For example, if the staff sees that you are tired, they will ask if you need a massage and contact the local establishments offering the service.

positive:

Hotel's happy hour is very refreshing

During Crowne Plaza Northwest Brookhollow's happy hour, you are given free and invigorating beverages. This is indeed a great chance for you to bond with your family and friends. Moreover, the taste of the drinks is highly satisfactory.


Negative Reviews

negative:

Towels offered are quite discouraging

You are supplied by towels upon arrival. However, there are times when they are a bit damp or have minor stains. They are not that thick too. Thus, you are advised to bring your own towel. If not, you just can buy at the stores near the hotel for more convenience.

negative:

Noise may enter the rooms

The traffic can get heavy sometimes so you can hear some noise at night. However, it is not that intense most of the time. In addition, you are encouraged to choose the rooms on the upper floors. If not, you can close the windows and wear earplugs before you sleep to minimize the noise.

negative:

Some drains are problematic

Guests mentioned that there were times when the drains do not work properly. They absorb water slowly. If this is not fixed quickly, you can request to be transferred to another room.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Parking
Room amenities
  1. Balcony (upon inquiry)
  2. Television
  3. Central heating
  4. Electric kettle
Sports facilities
  1. Fitness
Accessibility
  1. Accessible hotel

Contact

12801 Northwest Freeway , 77040 , Houston , USA
Telephone: +1(713)4629977 | Fax: +1(713)6908098

Frequently Asked Questions about The Grand Tuscany Hotel