Premier Inn Portsmouth City Centre hotel (Portsmouth, United Kingdom)

Guests were chuffed with the convenient location of this new hotel in the heart of Portsmouth city centre as it put them beside Portsmouth & Southsea railway station and within walking distance of shopping centres, visitor attractions and dining options. Those with onward travel plans enjoyed the easy access to ferry terminals for services to the Isle of Wight, Spain and France. Drivers said they enjoyed straightforward access to area attractions, sports venues, academic institutions, heritage areas and south coast beaches.

Visitors were overwhelmingly pleased with the well-cleaned and modern rooms at this new hotel. The big flat-screen TVs and comfy beds were singled out for praise. Security-conscious guests appreciated the security features preventing access to non-guests. Budget-minded reviewers felt they got fair value for money due to the normally competitive room rates.

The friendly, professional and helpful employees were a credit to the hotel, according to many reviewers. The optional breakfasts went down well with diners, who praised the wide choice of food and generous helpings.

Some motorists disliked the lack of free on-site parking. However, residents were able to take advantage of discounted rates at a private multi-storey car park nearby.

Although most guests had a good night’s sleep, certain rooms facing the railway tracks were reportedly exposed to occasional train noise. Light sleepers also blamed inadequate soundproofing measures for enabling them to hear nuisance noise from adjacent rooms at times. It was also claimed that curtains in several rooms failed to properly exclude light from outside.

The free Wi-Fi was a plus for most guests. However, some critics reported that they encountered an unreliable network signal at times.