Premier Inn Birmingham Central (Hagley Road) hotel (Birmingham, United Kingdom)

Whether you’re travelling solo, have your family in tow or require accessible features, you’ll find that this hotel has a room to suit. Guests describe all room styles as offering a reasonable amount of space and clean and comfortable surroundings.

Good value for money comes as standard at this Premier Inn. Low nightly rates, combined with free on-site parking and complimentary Wi-Fi, lead guests to feel they have enjoyed a great deal. Breakfast is reasonably priced too.

Staff at this hotel offer an unbeatable level of customer service. A warm welcome awaits but you’ll find the staff’s friendly and attentive attitude continues throughout the duration of your stay. Top marks for service here!

Most Premier Inns offer a buffet style breakfast but this location does things differently and takes individual orders. Several guests would have preferred the standard buffet and found the wait for food was a little over the top at times.

While many guests appreciated the free Wi-Fi, others felt the slow speeds forced them to pay the daily upgrade fee. Whether you feel the same probably depends on what you want to use the Internet for.

Some guests were more than happy with their family rooms but others complain that the children’s beds are uncomfortable. Prepare yourselves for your little ones snuggling in with you instead.