Ibis Styles Madrid Prado Hotel (Madrid, Spain)

Visitors were overwhelmingly positive about the location on a quiet but central street in the attractive Las Letras neighbourhood. Top Madrid museums like El Prado were easily reached on foot and there were plenty of convenience stores, bars, cafes and restaurants located in the surrounding area. It was also conveniently a short walk from two metro stations and Atocha station for mainline trains. Therefore, guests found it quick and easy to reach sightseeing, museums, shopping and sports grounds in the city centre.

Reviewers spoke highly of the friendly, attentive and professional personnel, saying they enabled a hassle-free check-in and had a knack of making suggestions and sharing useful local knowledge.

The modern, bright and stylish rooms with crisp minimalist decor honouring Spain's wine-producing regions won praise from guests for being spacious and clean with generously-sized bathrooms. Travellers were also keen on the powerful showers, comfortable beds and pleasant views from balcony-terraces in the upgrade rooms. For many reviewers, it represented a relatively affordable option for mid-range accommodation in the neighbourhood.

Guests welcomed freebies like the Wi-Fi access and buffet breakfast. However, some Internet users claimed there was a spotty signal in certain rooms. Although plenty of diners said breakfast was tasty, plentiful and convenient, others felt the quality of the food could have been higher.

Certain rooms had unremarkable views of an internal courtyard and didn't get much natural light, according to some critics. Others claimed certain rooms felt a little cramped or that they discovered litter leftover from previous guests.

Some light sleepers blamed ineffective sound insulation for enabling them to hear noises from adjacent corridors and rooms at times.