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Hotel Westgate Smoky Mountain Resort & Spa (Gatlinburg, USA)

Hotel Westgate Smoky Mountain Resort & Spa (Gatlinburg, USA)

About Westgate Smoky Mountain Resort & Spa

Set right next to the beautiful Great Smoky Mountains National Park in Gatlinburg, Westgate Smoky Mountain Resort & Spa aims to give you a pleasant stay. This resort takes pride in its lovely Wild Bear Falls water park. All spacious accommodations have classic designs. The white bed sheets, light brown walls, and large windows give a bright and airy atmosphere. Moreover, each room is equipped with a satellite TV, kitchen, DVD player, ironing facilities, and safe. The resort features a fitness center and business center. The Serenity Spa offers body wraps, facials, and massages. Westgate Smokehouse Grill offers classic American favorites. Guests can have tasty snacks and refreshing drinks at Mason Jar Lounge, Ice Cream Shop, or Roaring Fork Snack Bar. From Westgate Smoky Mountain Resort & Spa, Ripley's Davy Crockett Mini Golf is a five-minute drive away. The Herbert Holt Park is approximately one and a half kilometers away. This accommodation is also known as Smoky Mountain Resort Westgate, Smoky Mountain Westgate, Smoky Mountain Westgate Resort, and Westgate Mountain Resort.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationExcellent  (8.7 / 10)
  • RoomsGood  (7.9 / 10)
  • ServiceGood  (7.6 / 10)
  • CleanlinessExcellent  (8.5 / 10)
  • Value for moneyFair  (7.4 / 10)

Positive Reviews


Fantastic Water Park

Westgate Smoky Mountain Resort & Spa's water park is truly fantastic. No matter what your age is, at least one attraction will surely suit your taste. In addition, kids less than three years old can enter for free. The guides are very friendly and knowledgeable, which makes your journey extra special.


In-room laundry facilities is very convenient

You don't have to worry about bringing a few clothes since the rooms have washers & dryers. After enjoying a splash at the pool, you can easily wash your clothes, let them dry, and use them the next day. Moreover, this is convenient for those who are staying for long.


High standard of cleanliness

The housekeepers never fail to do a great job. You can't even notice dust of furniture or strands of hair on the bathroom. Moreover, all of the public areas are well kept even during peak seasons. This clearly shows the efficiency of the staff.

Negative Reviews


Too much advertisement

The front desk staff welcomes you with bright smiles. They say you have to follow certain employees to get your keys. However, this is a tactic for you to listen to their timeshare presentations. If you want to save time, you should directly ask for the keys and politely refuse the offer.


Issues with parking

There are enough spots to park your car. However, you have to deal with the hill. It is a bit steep and can be slippery sometimes but still manageable. Furthermore, you don't have to worry about not bringing a car since the hotel offers shuttle service.


Walls are not thick

Sometimes, you can hear some noise from the corridors or adjacent rooms. However, it is not that strong. You are also advised to use earplugs and file a complaint if other guests get too loud.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Sauna
  3. Hot tub
Property amenities
  1. Entrance hall/lobby
  2. Lift
  3. Gym
  4. Parking
  5. Terrace
  6. Non-smoking rooms
  7. Sun umbrellas
  8. Deck chairs
  9. WiFi in public areas
  10. 24-hour room service
  11. Washing machine
  12. Concierge
Room amenities
  1. Fireplace
  2. Dishwasher
  3. Bathtub (upon inquiry)
  4. Shower
  5. Ironing board
  6. Openable windows
  7. Television
  8. Hairdryer
  9. Central heating
  10. Electric kettle
  11. Air conditioning
  12. Cosmetic mirror
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 10:00


915 Garden Road , 37738 , Gatlinburg , USA
Telephone: +1(865)4304800 | Fax: +1(877)8194028 | 

Frequently Asked Questions about Westgate Smoky Mountain Resort & Spa

  • Is there a pool area at Westgate Smoky Mountain Resort & Spa?

    Yes, Westgate Smoky Mountain Resort & Spa offers 1 pool area.

  • Are pets allowed at Westgate Smoky Mountain Resort & Spa?

    No, Westgate Smoky Mountain Resort & Spa doesn’t allow pets.

  • Is parking available at Westgate Smoky Mountain Resort & Spa?

    Yes, Westgate Smoky Mountain Resort & Spa provides Parking for guests.

  • What time is check-in and check-out at Westgate Smoky Mountain Resort & Spa?

    Check-in at Westgate Smoky Mountain Resort & Spa is available from: . Check-out time is by .

  • Where is Westgate Smoky Mountain Resort & Spa located?

    Westgate Smoky Mountain Resort & Spa is located in 915 Garden Road, 37738, Gatlinburg, USA.