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Hotel Quality Inn & Suites Gatlinburg (Gatlinburg, USA)

Hotel Quality Inn & Suites Gatlinburg (Gatlinburg, USA)

About Quality Inn & Suites Gatlinburg

Set off U.S. Route 321 in eastern Tennessee, Quality Inn & Suites Gatlinburg is nestled at the foot of the Great Smoky Mountains National Park. It is a three-minute walk from the Gatlinburg Mountain Coaster. Available configurations at Quality Inn & Suites Gatlinburg include standard as well as larger queen units and king suites. Certain units have spa baths plus wrap-around balconies, but 40-inch TVs, coffee makers, fridges and microwaves come as standard in all rooms. In addition to a seasonal outdoor pool, this hotel also has laundry facilities and is pet-friendly. Those travelling for work can make full use of the property's business facilities and conference space. Guests can enjoy a daily hot breakfast here, but nearby eateries include Atrium Pancakes and Cheese Cupboard & Hofbrauhaus. No Way José's Mexican Cantina specialises in Mexican cuisine. Pigeon Forge and Dollywood are located within a 20-minute drive of this hotel. A four-minute walk away from the property, Hillbilly Golf is a family-friendly mini-golf venue.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index® based on 2357  reviews from:
  • LocationVery good  (8.0 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceGood  (7.9 / 10)
  • CleanlinessGood  (7.7 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews


Dream vacation.

Comfortable bedding, wood floors, a cozy fireplace, and breathtaking views all add up to a dream vacation. You will also be able to leave the car parked at this resort, as many restaurants, shopping opportunities, and local attractions are within walking distance at this retreat away from home.


Beautiful views of the Smoky Mountains.

In the heart of the Smoky Mountains, you will love the private balcony where you can sip your morning coffee and view the gorgeous, breathtaking mountains. Spacious, theme inspired decorated rooms, and fine dining and nightlife are all waiting for you at this fine establishment.


Great location.

This hotel is ideal for those travelers looking for a comfortable base, from which various central-dwelling establishments are within easy reach. The convenience of being able to walk to many restaurants and shopping boutiques was delightful for guests. Guests also enjoyed nighttime walks and being able to view the beautiful mountains the area has to offer.

Negative Reviews


Night-time commotion may disrupt light sleepers.

Although the surrounding area of the resort is relaxed and offers a peaceful retreat, some guests have complained about the noise level in the hotel. Guests complained of the walls being paper thin where they could hear the conversations of their next door neighbors through the walls. Bring your ear plugs for a good night's sleep.


Beautiful, scenic area but disappointing hotel.

While many visitors enjoyed the Gatlinburg area, many guests have reported that this hotel needs a major cleaning. The floors were dirty, elevators were dirty, and rooms had an unidentifiable, awful smell. Cockroaches and other types of bugs were found throughout the hotel.


Bugs, bugs, and more bugs.

Standing out from those aforementioned concerns regarding age and ill-upkeep, cockroaches, spiders, and ants were noticed throughout the establishment. This made for a very, uncomfortable experience for guests.

All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Lift
  4. Parking
  5. Terrace
  6. Pets allowed
  7. Outdoor swimming pool
  8. Non-smoking rooms
  9. PC with internet
  10. 24-hour reception
  11. Deck chairs
  12. WiFi in public areas
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Desk
  11. Cable TV
  12. WiFi

Arrival / Departure

  1. Check out: 11:00


401 Hemlock Street , 37738 , Gatlinburg , USA
Telephone: +1(865)4366166

Frequently Asked Questions about Quality Inn & Suites Gatlinburg

  • Is there a pool area at Quality Inn & Suites Gatlinburg?

    Yes, Quality Inn & Suites Gatlinburg offers 2 pool areas.

  • Are pets allowed at Quality Inn & Suites Gatlinburg?

    Yes, Quality Inn & Suites Gatlinburg has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Quality Inn & Suites Gatlinburg?

    Yes, Quality Inn & Suites Gatlinburg provides Parking, Accessible parking for guests.

  • Where is Quality Inn & Suites Gatlinburg located?

    Quality Inn & Suites Gatlinburg is located in 401 Hemlock Street, 37738, Gatlinburg, USA.

  • Which popular attractions are close to Quality Inn & Suites Gatlinburg?