Hotel Western Lodge Phoenix Airport/Downtown (Phoenix, USA)

If you are travelling on a budget in the Phoenix area, you will be happy to know that it has been said that this property is an affordable option.

If being close to all the action and important places in Phoenix is high on your list of priorities, you will also be pleased to know that several guests said the property is very close to the airport as well as the local light rail, which will take visitors to a number of points of interest in the city.

For the most part, staff members, especially those working at the front desk, have been said to be warm, friendly and welcoming.

There were some negative remarks about rooms and bathrooms not being cleaned up to standard. People complained about dirty bedding and bathrooms, dirty floors and rubbish being left in the rooms.

There were also a number of complaints about the facilities being worn down and various items around the property being broken. Issues cited included a worn out looking exterior, broken air conditioners and broken fixtures and furnishings.

People also said that the walls in the rooms were thin and they were able to hear noise from their neighbours. There were also negative comments about the lack of basic amenities in the rooms, such as ice, fridges, microwaves, phones and rubbish bins.