Hotel Super 8 By Wyndham Madison East (Madison, USA)

If you have a car while staying here, you'll find that the trip downtown is a short and hassle-free journey. Many guests specifically chose to stay here to use it as a base for downtown events.

This property is very popular with people who are most concerned with getting the cheapest rooms possible for their money. Most found that this hotel was very budget friendly and said it met their need of just needing a place to stop for the night in order to rest up for a longer journey.

There were numerous reports from guests that the staff members were pleasant and tried to do what they could to help resolve issues. The good guest service received was often a high point of stays here.

Some guests commented that listed amenities were missing from their rooms when they arrived. When it was just an item that they weren't planning to use anyway, such as an iron, most did not mention anything to the staff. However, when the missing amenity was something more major, some guests got replacement items if the oversight was reported to hotel employees.

Guests mentioned that the mattresses are very stiff. Some said this problem made it difficult to sleep. However, when guests were extremely tired, they usually did not notice the quality of the mattresses, or find it prevented them from sleeping.

This hotel has a persistent problem with people standing on the balconies to smoke. All rooms are accessible from the outside, and even non-smoking rooms can get filled with smoke when the door opens and someone is standing outside and smoking.