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Holiday Inn Madison at The American Center, an IHG Hotel (Madison, USA)

Holiday Inn Madison at The American Center, an IHG Hotel (Madison, USA)

About Holiday Inn Madison at The American Center, an IHG Hotel

The Holiday Inn Madison at The American Center is conveniently located in a quiet area outside of downtown Madison, but provides easy access to the city via State Route 151. Rooms at this hotel come with cable television, work desks, mini-fridges, hairdryers, and coffee makers. Beds are equipped with pillow-top mattresses and there is an in-room safe for guest security. Hotel amenities include a business center, free Wi-Fi, copy services, on-site laundry machines, and same day dry cleaning services. There is also an indoor pool and a large, 24-hour fitness center on the property. Breakfast and dinner are served at Geier's Grill, while guests can enjoy a drink at Chief's Bar. A number of other restaurants can be found at East Towne Mall, which is 3.1 miles from the Holiday Inn Madison at The American Center. This property is 6.2 miles from Olbrich Botanical Gardens, 8.2 miles from the Wisconsin State Capitol, and 9.9 miles from Camp Randall Stadium.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.9
trivago Rating Index based on 2631  reviews from:
  • Hotels.com(8.8/10)
  • LocationExcellent  8.5 / 10
  • RoomsExcellent  8.6 / 10
  • ServiceExcellent  8.7 / 10

Positive Reviews

positive:

Good for families

Many guests of the Holiday Inn Madison at The American Center have said that the hotel is a good option for families who are on vacation. This is because the property has a swimming pool, a large lobby, and a basketball hoop, giving children plenty to do throughout their stays.

positive:

Quiet location

Since this hotel is away from downtown Madison, it is very quiet because you won't get the same noise from the college crowd that you would elsewhere. Even though the hotel is right on a major freeway, there is very little noise that makes its way into the rooms.

positive:

Clean rooms

Guests of the hotel have said that the hotel is kept very clean, ensuring that guests felt comfortable when staying there. The staff makes sure that rooms are well cleaned prior to arrival and the daily housekeeping staff does its job to keep the rooms clean.


Negative Reviews

negative:

Breakfast not included

Past guests have not liked the fact that the breakfast served at the Holiday Inn Madison at The American Center isn't included in the price of the room. Some of these guests didn't realize this until after the fact, as they had assumed that the breakfast was free.

negative:

Untrained staff

There have been complaints about the staff at this hotel not being properly trained to deal with issues that guests run into when staying there. This has led to some disappointed guests who ended up not feeling as though the hotel was listening to their complaints.

negative:

Rooms in disrepair

Issues have arisen with the rooms throughout this property. Guests have mentioned that door handles and shower levers are starting to fall off and that the rooms could use some major repairs to keep them in better shape.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Wellness / Spa
  1. Hot tub
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Television
Sports facilities
  1. Fitness
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00

Contact

5109 W Terrace Dr , 53718 , Madison , USA
Telephone: +1 6082494220 | Fax: +1 6082494110 | 

Frequently Asked Questions about Holiday Inn Madison at The American Center, an IHG Hotel

  • Is there a pool area at Holiday Inn Madison at The American Center, an IHG Hotel?

    No, Holiday Inn Madison at The American Center, an IHG Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Madison at The American Center, an IHG Hotel?

    No, Holiday Inn Madison at The American Center, an IHG Hotel doesn’t allow pets.

  • Is parking available at Holiday Inn Madison at The American Center, an IHG Hotel?

    Yes, Holiday Inn Madison at The American Center, an IHG Hotel provides Accessible parking for guests.

  • Where is Holiday Inn Madison at The American Center, an IHG Hotel located?

    Holiday Inn Madison at The American Center, an IHG Hotel is located in 5109 W Terrace Dr, 53718, Madison, USA.

  • Which popular attractions are close to Holiday Inn Madison at The American Center, an IHG Hotel?