Hotel Ramada Asheville / Biltmore West (Asheville, USA)

Many guests say that the nearby Biltmore Estate, a Châteauesque-styled mansion built by George Washington Vanderbilt II, is the largest privately owned house in the country. Others add that the US Cellular Center is nestled in the heart of the nearby Blue Ridge Mountains and hosts a variety of events including concerts, meetings, trade shows, conferences, athletic competitions, and artistic performances.

Several guests appreciate the attentiveness and professionalism of the staff, and love that the front desk staff is accommodating with requests for changes in bookings. Others add that urgent laundry requests are managed in a timely fashion, and comment that the business center staff readily assists with document printing and photocopying.

Many guests appreciate that the on-site restaurant offers a wide variety of breakfast items including pancakes, bacon, and eggs cooked-to-order. Others add that the special lunch deals are mouth-watering, and love that there is a special kids’ menu.

Some guests mention that the building exterior is old, and the paint looks faded, and note that the furniture in the lounge is a bit dated. Others say that the carpets in the hallways are tattered in some places.

A handful of guests comment that the walking space in the rooms is narrow, the shower area feels cramped, the beds are narrow, and there is limited capacity for luggage and wardrobe storage. Others add that the mattresses feel lumpy, the bed sheets feel rough, and the air-conditioning units don’t work effectively.

Some guests say that it is difficult connecting to the wireless routers, and note that Wi-Fi signals are weak in certain public areas. Others add that there is no access near the outdoor pool and on-site restaurant.