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Holiday Inn Asheville - Biltmore West, an IHG Hotel (Asheville, USA)

Holiday Inn Asheville - Biltmore West, an IHG Hotel (Asheville, USA)

About Holiday Inn Asheville - Biltmore West, an IHG Hotel

Holiday Inn Asheville - Biltmore West is just four miles away from America's favorite drive - Blue Ridge Parkway and offers guests an event facility able to host up to 280 people. Air-conditioned rooms feature a 32-inch TV with expanded cable, free high-speed internet access and a workspace with a comfortable chair. A coffee maker and refrigerator are also included. Holiday Inn Asheville - Biltmore West features a hot-tub, an indoor and outdoor pool as well as live entertainment. A health and fitness center and business center are also offered This hotel features the 435 Grille, a full-service restaurant on-site offering breakfast and dinner. For guests to enjoy a casual drink on-site, Infusions Lounge is available. NC Arboretum, WNC Farmers Market and Asheville Outdoor Center are just some of the nearby places of interest that guests can visit when staying at this hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.6
trivago Rating Index based on 5608  reviews from:
  • Hotels.com(8.8/10)
  • LocationVery good  (8.4 / 10)
  • RoomsGood  (7.6 / 10)
  • ServiceExcellent  (8.5 / 10)
  • CleanlinessExcellent  (8.6 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews

positive:

Seldom a bad night sleep

Guests have been very pleased with the spacious and well-appointed rooms. Many reviews went further to praise the incredibly comfortable beds; guests almost always fell asleep quickly and had a full sleep only to wake up refreshed. The beds were said to have made a difference in the experience as it made for a peaceful and full night sleep.

positive:

Professional staff will keep you in mind

This hotel obviously has a high regard for hospitality and customer service as guests have often commented on how quick and professional the check-in process is and how friendly the staff are when it comes to issues needing resolving. Guests are made to feel important and are the number one priority for staff at this hotel.

positive:

Escape without leaving the hotel

Guests have been very happy with the amenities offered at this hotel. Features such as the pool, hot tub and health and fitness center are just some of the features that guests have enjoyed. To add to this, guests need not leave the hotel to enjoy these features.


Negative Reviews

negative:

Very slow internet

This hotel offers guests complimentary internet access. However, guests have complained that the internet is not fit to handle business orientated activities as it is very slow. Guests have been frustrated with the constant lagging of internet and hafting to login and re-login regularly. .

negative:

The years have not been kind

This hotel has received negative comments relating to its decor and the general parts of the hotel. Reviews have stated that the hotel needs a bit of modernization and maintenance. Small issues that don't take much effort need to be dealt with such as lamp shades and bed skirts etc.

negative:

Air-conditioning not always working

Rooms are equipped with individually controlled air-conditioning. Guests, however, have laid complaints that the air-conditioning was not in full working order at all times which was an inconvenience.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Gym
  6. Terrace
  7. Pets allowed
  8. Non-smoking rooms
  9. Restaurant
  10. Snack bar
  11. Sun umbrellas
  12. Deck chairs
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Television
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Satellite TV
  9. Desk
  10. Telephone
  11. Safe
  12. Cable TV
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

435 Smokey Park Highway,  28806,  Asheville,  USA
Telephone: +1(828)6652161 | Fax: +1(828)6679744 | 

Frequently Asked Questions about Holiday Inn Asheville - Biltmore West, an IHG Hotel

  • Is there a pool area at Holiday Inn Asheville - Biltmore West, an IHG Hotel?

    No, Holiday Inn Asheville - Biltmore West, an IHG Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Asheville - Biltmore West, an IHG Hotel?

    Yes, Holiday Inn Asheville - Biltmore West, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Holiday Inn Asheville - Biltmore West, an IHG Hotel?

    Yes, Holiday Inn Asheville - Biltmore West, an IHG Hotel provides Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Asheville - Biltmore West, an IHG Hotel?

    Check-in at Holiday Inn Asheville - Biltmore West, an IHG Hotel is available from: . Check-out time is by .

  • Where is Holiday Inn Asheville - Biltmore West, an IHG Hotel located?

    Holiday Inn Asheville - Biltmore West, an IHG Hotel is located in 435 Smokey Park Highway, 28806, Asheville, USA.