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Hotel Ngoc Mai (Hanoi, Vietnam)

Hotel Ngoc Mai (Hanoi, Vietnam)

About Ngoc Mai

Ngoc Mai is located in the Hoan Kiem District in Hanoi, close to the Ho Chi Minh Mausoleum and Hoan Kiem Lake. Accommodation choices are standard with a single bed or deluxe with a double bed. Family rooms are also available. All rooms have free Wi-Fi, cable TV, minibars, and refrigerators. Ironing and tea and coffee facilities are in the units as well. Some have views of Hoan Kiem Lake and private balconies. Ngoc Mai has 24-hour reception with a business centre and safe deposit box. There is also a spa and wellness centre with sauna. Services include parking, paid airport shuttle, and laundry facilities. There is a restaurant, bar, and cafe onsite. Nearby restaurants include Comga Cafe & Restaurant, Viet Cooking Class & Restaurant, and Pho Gia Truyen. The hotel is within walking distance of public transportation and Hang Da Market.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationGood  7.7 / 10
  • RoomsNot rated yet
  • ServiceGood  7.6 / 10

Positive Reviews

positive:

Eager to please staff.

Reviewers speak very highly of the staff at this guesthouse as they are always to jump up and help you if you need anything. They love to offer ideas and inspiration for what you can do in the lively Buon Ma Thuot Market, just minutes away from the property._x000D_ They are warm and inviting and you can't help but feel like one of the family while_x000D_ staying here.

positive:

Dust-free spotless rooms.

Travellers repeatedly say that the price_x000D_ of this guesthouse is budget-friendly compared to other hotels in the_x000D_ area. The rooms are cleaned to perfection daily and there are no dust mites creeping around.

positive:

Discover Hanoi just outside.

This_x000D_ guesthouse has a hot-spot location in Hanoi. Travellers were pleasantly surprised when they discovered that the guesthouse is located smack in the centre of town_x000D_ and right beside the roundabout. Transit options are minutes away and many_x000D_ traditional restaurant and lively nightlife venues can be reached on foot.


Negative Reviews

negative:

Boring, bland breakfast.

Many travellers mention that the breakfast service is so basic with only a few bland menu items like cereal and toast to choose from. Many left to find breakfast elsewhere because this service at this_x000D_ hotel is not up to par.

negative:

Makeover desperately needed.

Guests have had their share of negative comments about the _x000D_renovations that are necessary as when they stayed here, the place appeared to be falling apart. Travellers state that the rooms look tired and mention that all they need is a fresh new design to liven them up.

negative:

A bad night's sleep.

There have been many complaints about the uncomfortable spring-popping, back-aching beds. There is no way you're going to be able to have a good night's sleep at this hotel until they purchase new beds.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Lift
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television

Arrival / Departure

  1. Check in: 13:00
  2. Check out: 12:00

Contact

7-17 Cua Dong Street, Hoan Kiem District , 100000 , Hanoi , Vietnam
Telephone: +84(4)39231931 | Fax: +84(4)39231933

Frequently Asked Questions about Ngoc Mai

  • Is there a pool area at Ngoc Mai?

    No, Ngoc Mai doesn’t offer pool areas.

  • Are pets allowed at Ngoc Mai?

    Yes, Ngoc Mai has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Ngoc Mai?

    Yes, Ngoc Mai provides Parking for guests.

  • What time is check-in and check-out at Ngoc Mai?

    Check-in at Ngoc Mai is available from: . Check-out time is by .

  • Where is Ngoc Mai located?

    Ngoc Mai is located in 7-17 Cua Dong Street, Hoan Kiem District, 100000, Hanoi, Vietnam.