Positive views on customer service
Many guests expressed positive opinions about the customer service provided by a pleasant, helpful and attentive team of employees. Animal owners were delighted with the pet-friendly policy.
Situated close to shops, dining and businesses in a western suburb of Houston, Texas, Motel 6 Houston - Westchase is a modern low-rise discount property boasting free parking and an outdoor swimming pool just off the Sam Houston Tollway about 20 minutes’ drive from the heart of downtown. Bright, updated rooms with flat-screen cable televisions, air-conditioning, en suite bathrooms and laminate flooring also feature free local calls and desks. Accessible rooms are available. There’s paid Wi-Fi throughout and kids can stay free. Conveniences at this pet-friendly property include a launderette, sun terrace, 24-hour reception, lift and vending machines. Morning coffee is complimentary and eateries located within half-a-mile include Peruvian, French and fast food restaurants. Motel 6 Houston - Westchase is about 20 minutes’ drive from the University of Houston and the Museum District, where highlights include the Houston Museum of Natural Science. It’s about 15 minutes from the NRG Stadium, home of the Houston Texans American football franchise.
Many guests expressed positive opinions about the customer service provided by a pleasant, helpful and attentive team of employees. Animal owners were delighted with the pet-friendly policy.
It appealed to guests that there were conveniences such as bus stops, petrol stations and lots of dining options in the vicinity of this property in the Westchase district of Houston. Motorists said being just off the Sam Houston Tollway put them within easy reach of downtown as well as parks, golf courses, academic institutions and sporting venues. The ample free parking was another plus for drivers.
According to many travellers, the new look rooms with colourful decor and carpet-free flooring didn't offer five-star luxury but were more than satisfactorily clean and comfy for a quick stay. Guests approved of the way their rooms were well-maintained. The inviting outdoor swimming pool was also singled out for praise.
The policy of charging guests for Wi-Fi access came as a disappointment to many reviewers. Some critics also claimed the network speeds and coverage were poor at times.
Cleanliness problems bothered critics in some rooms. These included lingering smoky odours, sporadic housekeeping visits, encounters with the occasional cockroach and insufficiently cleaned bathrooms. Several travellers also claimed their rooms were too small. The barebones format went too far for some critics who wished there had been breakfast available as well as additional comforts provided in the rooms like tea and coffee-making facilities, fridges and microwaves.
Certain visitors voiced mild concerns about security when they saw possible non-guests hanging around the premises. However, there were security guards on-site to put guests' minds at rest.
Yes, Motel 6 Houston - Westchase offers 2 pool areas.
Yes, Motel 6 Houston - Westchase has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Motel 6 Houston - Westchase provides Parking, Accessible parking for guests.
Motel 6 Houston - Westchase is located in 2900 West Sam Houston Parkway South, 77042, Houston, USA.
Motel 6 Houston - Westchase Nearby attractions include George Bush Intercontinental Airport, Downtown Houston, The Galleria Shopping Center, NASA Johnson Space Center, George R Brown Convention Center, NRG Stadium, William P Hobby Airport, Minute Maid Park.
These hotels may also be interesting for you...