In Hanoi’s City Centre, Melia Hanoi is 641 m from Hoan Kiem Lake and Thang Long Water Puppet Theatre. It features a casino, outdoor pool and spa. Free parking is available. Modern rooms are equipped with a flat-screen TV with cable channels. A safe and tea/coffee making facilities are provided. 24-hour room service is available daily. Guests can recharge with a swim or a work out at the fitness center. Massage services and a sauna are also available. Facilities in the hotel include a travel desk and business center. El Patio Restaurant serves Vietnamese and Thai cuisine. Chinese and Western favorites are served at El Oriental Restaurant. For drinks and to unwind, Marquee Bar and Cava Lounge are available. The hotel is approximately 641 m from Trang Tien Plaza. Hanoi Opera House is 1 mile away.
Cleanliness levels are rated very highly across this property by the majority of guests. Dozens of guests state the rooms to be spotless and have a pleasant aroma when checking in. The en-suite bathrooms also receive much praise for their appearance and hygiene.
Customer service is consistently ranked as one of the top attributes of this hotel. Reviews mention that there is always an abundance of staff on hand to assist with guests needs, with the room service also frequently praised. Staff are also said to be friendly and welcoming to guests.
A great deal of praise is given to the beds and rooms in general. Beds are said to be very comfortable and guests enjoy the large size of the rooms. Having extra room and comfortable furniture helps make this hotel very relaxing and this is appreciated by guests.
There are several reports of the noise from the bar and clubs being disruptive to guests at this hotel. Reviews mention hearing excess noise late into the night with loud music being heard in some of the rooms of the hotel.
Although breakfast is offered by the property, it is not complimentary and multiple reviews suggest the price charged is outrageous. Guests feel that given how much they have paid for this five-star hotel, a complimentary breakfast would be more appropriate.
So far, no further recent negative opinion has been expressed by guests about this hotel.
Yes, Melia Hanoi offers 2 pool areas.
No, Melia Hanoi doesn’t allow pets.
No, Melia Hanoi doesn’t provide parking.
Check-in at Melia Hanoi is available from: . Check-out time is by .
Melia Hanoi is located in 44 Bly Thuong Kiet Street, 100000, Hanoi, Vietnam.
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