Superior customer service
Guests agreed that the entire staff provided superior service that true hospitality is made of, as they told of pleasant encounters with valet, courteous bell boys and charming front-desk staff. .
Located in the French Quarter in the exciting city of New Orleans, Le Pavillon is an extravagant hotel, just a 10-minute walk from New Orleans Amtrak Train Station. This opulent hotel has 226 rooms. All the rooms have exquisite decor showing both the historic nature and the modern appeal of the hotel. Guests can unwind with a massage in their room and they will feel luxurious while using the designer toiletries. The superb facilities include a flat screen television, air conditioning, minibar and a safe. Visitors will enjoy swimming in the rooftop pool, getting active at the fitness centre and relaxing in the hot tub. For the business traveller, free Internet, meeting room and a 24-hour business centre are available. Crystal Room offers French cuisine and Le Gallery Lounge serves drinks as well as snacks. Attractions close to Le Pavillon include Arthur Roger Gallery and Irvin Mayfield’s Jazz Playhouse. This accommodation is also known as Hotel Pavillon, Pavillon Hotel, Pavillon Hotel New Orleans, and Pavillon New Orleans.
Guests agreed that the entire staff provided superior service that true hospitality is made of, as they told of pleasant encounters with valet, courteous bell boys and charming front-desk staff. .
The hotel is centrally located with the French Quarter in walking distance, including its many unique stores and restaurants. .
Guests absolutely loved the free peanut butter and jelly sandwiches that the hotel puts out every night, which are served with cold milk and tasty hot cocoa. They agree that this is a truly relaxing and unique way to end your day at your home away from home. .
A few guests commented on the fact that the hotel occasionally handles special events such as weddings, which tend to run late into the night. Since these include music, talking and laughter, some guests had trouble going to sleep, which was a particular concern among parents. They recommended booking a room as far away from the lobby as possible to minimize the chance of potential disruptions. .
Some guests thought that the service at the bar, restaurant and in-room dining took too long, with the latter having received the most complaints. Guests had to wait over an hour to receive their order and some stated that the wrong dishes were presented. On the plus side, the staff was quite pleasant, even when having to return to bring the correct food to the room. .
While most guests appreciate the traditional and comfortable charm of the hotel and its cozy rooms, some guests ran into trouble with minor issues like running toilets, noisy air-conditioning units or a musty odor in their bathrooms. .
No, Le Pavillon New Orleans doesn’t offer pool areas.
Yes, Le Pavillon New Orleans has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Le Pavillon New Orleans provides Parking, Accessible parking for guests.
Check-in at Le Pavillon New Orleans is available from: . Check-out time is by .
Le Pavillon New Orleans is located in 833 Poydras Street, 70140, New Orleans, USA.
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