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Hotel Laguna Inn and Suites (San Juan Capistrano, USA)

Hotel Laguna Inn and Suites (San Juan Capistrano, USA)

About Laguna Inn and Suites

Americas Best Value Laguna Inn & Suites is centrally located in San Juan Capistrano, only minutes from popular attractions. The smoke-free rooms feature cable TV with HBO, a microwave, a refrigerator, a hair dryer, an iron and ironing board, and a work desk. Guests can also upgrade to family or Jacuzzi suites. The hotel boasts daily newspapers, on-site covered parking, and Wi-Fi at no additional charge, and also features laundry facilities and a 24-hour front desk. Guests can enjoy a hearty continental breakfast, and there are many restaurants within walking distance such as the Cheesecake Factory, PF Chang’s and El Torito Mexican Grill. Americas Best Value Laguna Inn & Suites less than a 15-minute drive from Mission Hospital, the Arroyo Trabuco Golf Club, Regency Theatres, the Shops at Mission Viejo and the Colinas de Capistrano Park. The O’Neill Museum and San Juan Capistrano Historical are less than four miles away.

Top amenities

  • WiFi in lobby(Unavailable)
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

6.8
trivago Rating Index based on 554  reviews from:
  • Hotels.com(7.2/10)
  • LocationOkay  (6.3 / 10)
  • RoomsOkay  (6.5 / 10)
  • ServiceOkay  (6.1 / 10)
  • CleanlinessOkay  (5.8 / 10)
  • Value for moneyOkay  (6.3 / 10)

Positive Reviews

positive:

Professional staff

Guests noted that the staff was polite and helpful from check-in and throughout their entire stay.

positive:

Decent rooms

The rooms are quite spacious and include useful amenities, which include free high-speed internet, irons, microwaves, fans, hair dryers, covered parking and continental breakfast. Guests particularly liked the in-room Jacuzzis, which they found to be a relaxing treat after a long day.

positive:

Good location

The hotel is conveniently located to many restaurants such as The Cheesecake Factory, Chili's and El Torito as well as shopping malls, several beaches and golf courses. Guests also liked the fact that the historic Mission San Juan Capistrano could easily be visited.


Negative Reviews

negative:

Can get noisy

Due to the trains driving by and the proximity to the freeway, some guests noted that the rooms aren't very quiet.

negative:

Rooms starting to age

Guests found that the old-fashioned TV was in desperate need of replacement, the heating and cooling system appeared so old that it might be a safety concern, and the shower displayed signs of mold.

negative:

Housekeeping not perfect

Several guests reported that housekeeping was neither doing an efficient job cleaning the rooms before new guests arrive nor throughout their stay. There were items left in the microwave, closet and under the sheets, and some guests even had issues with bugs within their beds. They also stated that housekeeping seemed to be doing a very superficial job, as the rooms were in dire need of a thorough top-to-bottom cleaning, which was evident by the bad smell as well as stains on the floor.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Parking
  3. Non-smoking rooms
  4. Laundry service
  5. Free WiFi
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
Room amenities
  1. Television
  2. Central heating
  3. Air conditioning
  4. Cable TV
  5. Microwave
  6. Free WiFi (rooms)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

28742 Camino Capistrano,  92675,  San Juan Capistrano,  USA
Telephone: +1(949)3478520 | Fax: +1(949)3477357 | 

Frequently Asked Questions about Laguna Inn and Suites

  • Is there a pool area at Laguna Inn and Suites?

    No, Laguna Inn and Suites doesn’t offer pool areas.

  • Are pets allowed at Laguna Inn and Suites?

    No, Laguna Inn and Suites doesn’t allow pets.

  • Is parking available at Laguna Inn and Suites?

    Yes, Laguna Inn and Suites provides Parking for guests.

  • What time is check-in and check-out at Laguna Inn and Suites?

    Check-in at Laguna Inn and Suites is available from: . Check-out time is by .

  • Where is Laguna Inn and Suites located?

    Laguna Inn and Suites is located in 28742 Camino Capistrano, 92675, San Juan Capistrano, USA.