Hotel La Quinta Inn & Suites New Haven (New Haven, USA)

Many travelers find the La Quinta Inn & Suites New Haven offers good value for money, and ticks many of the basic boxes: comfortable beds; hot showers; reliable, uncomplicated Wi-Fi, free parking; and a simple continental breakfast. Bonuses include the on-site restaurant and bar and a nice view of the New Haven harbor from some of the rooms.

Guests often book the hotel for a visit to Yale, which is only two miles away and within the shuttle's radius. Those with a hankering for a slice of the area's famously good pizza appreciate that the shuttle also runs downtown, only three miles away, while those heading out for a day in the Big Apple appreciate that Union Station is within a mile's walk, though the shuttle goes there, too. Drivers find the hotel easy to access from I-95.

The front desk staff and shuttle drivers have received many rave reviews for their friendly, informative, and professional customer service. Guests often gratefully report that the staff "goes out of their way" to be helpful.

Guests often describe the rooms as "very old and tired", with worn, dated furnishings, carpet, and bathroom fixtures.

Guests widely report that the housekeeping and maintenance staff are overwhelmed by the building's age and general condition. Frequently expressed concerns include mold in the bathrooms, plumbing issues, hastily completed repairs, and stained carpets or furnishings.

Several guests have noted that despite the hotel's clearly posted "party policy", loud parties do occur and hotel security is rarely able to resolve the issue. In addition to the noise, some guests have been disturbed by excessive cigarette or marijuana smoke.