Hotel Hostal Jq Madrid 1 (Madrid, Spain)

Of course it was inevitable that the central location was what guests most liked about JQ Madrid 1. It really is in the centre of the city, and guests were just happy to have reasonably priced accommodation so close to the attractions, streetlife and nightlife that had brought them to Madrid.

Guests may have been a little bit apprehensive before booking in, on account of the budget status of the hostel, but their concerns were not necessary because they discovered that the rooms and the small public areas were spotless on arrival, and kept that way for the duration of their visit.

A couple of guests mentioned being impressed that, considering their low rate, their room had air conditioning included. Of course Madrid gets exceptionally hot in summer, and they were happy that it could act as a cool oasis.

It seems the lack of a lift did bug quite a few guests. It is some way up to the hostel, and guests must drag their own suitcases up there. Those who hate staircases, or who have serious mobility issues, will likely be unhappy.

A large number of guests reported that the staff did not seem to have any English language skills. Most struggled through and were able to check-in, but it was too frustrating to communicate much beyond that unless they spoke Spanish.

While guests realised they were in a budget establishment, and could hardly have expected palatial accommodations, several mention that their room was small enough to make it really uncomfortable. It seems like it only applies to certain rooms, but the bathrooms were especially criticised for being too small to use properly.