Hotel Hyatt Lodge Oak Brook Chicago (Oak Brook, USA)

Tucked away in a scenic wooded property, the hotel grounds are peaceful and quiet. Many guests appreciated the nice view of the surrounding area and described the overall environment as warm, welcoming, and relaxed.

The restaurant facilities, fitness center, and spa all received high praise from reviewers. Common areas are large, bright, and well-kept. Most visitors felt that the amenities were definitely a cut above those of other establishments.

The reception staff, restaurant waiters and bartenders, and gym personnel all received high praise from travelers. Employees are highly-trained and attentive to the needs of their guests, and work hard to cultivate a welcoming atmosphere.

While the restaurant areas were highly regarded, the food itself was described as good but not great. A number of reviewers stated that the hotel meals are not worth their relatively high cost, especially given the number of nearby eateries.

Compared to the well-reviewed common areas, rooms are rather basic and show their age. Some people reported stained carpets that needed replacing, poorly-ventilated bathrooms, old hard mattresses, and flat worn-out pillows.

The hotel building is very large and has many hallways. Some visitors noted a lack of signage throughout the sprawling facilities, making it hard to find their way to their rooms. Others said that the common areas were oddly laid-out and difficult to navigate as well.