Hotel Hyatt Herald Square New York (New York, USA)

The Hyatt Herald Square is perfectly located for guests to take in all that New York City has to offer; several New York attractions are within walking distance, such as Rockefeller Center, Times Square and Central Park, among others, and there are subway stations a couple of blocks from the hotel from which guests are able to access all areas of Manhattan and other boroughs. A huge choice of shops, bars, cafes and restaurants ensures that guests can immerse themselves in New York's nightlife or culinary scene.

Guests were very taken with the hotel's on-site rooftop bar which boasts spectacular views of Manhattan, with the Empire State Building being front and center of this view. Guests can enjoy one of the expertly prepared cocktails and take in the New York atmosphere from a privileged vantage point.

The staff at Hyatt Herald Square are extremely friendly and courteous, creating a warm and welcoming atmosphere that will make guests feel at home upon arrival. They are happy to help organise any of the numerous front desk services or provide information about the area.

Some guests found that, while their rooms were comfortable, the layout was rather cramped. The closet space was deemed to be minimal and, while the modern amenities are a positive, there is little room for much manoeuvring.

The price to stay at the Hyatt Herald Square was considered to be somewhat expensive by a number of guests, though most of these acknowledged that this is expected when staying in the center of Manhattan.

The Wi-Fi was found to be, at times, unreliable and intermittent in its quality of connectivity which guests found to be disappointing.