Hotel Howard Johnson By Wyndham San Diego Sea World (San Diego, USA)

This hotel's location just off California Route 209 appealed to visitors in town to experience SeaWorld San Diego, less than three miles away. Guests also liked the way there was a handy free shuttle bus to the theme park and San Diego International Airport. Motorists welcomed the easy access to downtown, sports venues, the airport and Pacific Ocean beaches. Another bonus was that there were gas stations, shopping malls and various dining options in the vicinity.

Guests had plenty of positive things to say about the customer service, often describing housekeeping staff and personnel on reception as friendly, obliging and professional. Many guests said they experienced a hassle-free check-in.

Guests liked the contemporary feel of the rooms with modern touches like flat-screen TVs. They were also reportedly well-equipped with fridges, microwaves and coffee-makers. Reviewers often said that considering the usually reasonable rates, the rooms were more than adequately spacious, comfortable and clean. There was also praise for the free perks like parking, Wi-Fi and breakfast, although some diners said the choice at breakfast was limited.

Although reviewers liked the gesture of free Wi-Fi access, some occasionally criticized the network for patchy coverage and sluggish speeds.

Maintenance issues such as non-functioning air-conditioning and an occasionally unreliable hot water supply were reported by some critics. Others criticized cleanliness standards, claiming they encountered unsatisfactorily cleaned bathrooms or leftover trash from previous guests.

Traffic noise and sounds from connecting rooms occasionally bothered light sleepers, who blamed thin walls for their plight. Some visitors said they found musty odors off-putting in certain areas of the hotel.