A modern, pet friendly property with free parking, the Homewood Suites by Hilton Southwind Hacks Cross is about ten miles from Graceland. The spacious, smoke-free suites each feature a separate living area with a flat-screen television, free Wi-Fi, and a kitchenette equipped with a full-size refrigerator, microwave, stovetop, and dishwasher. A sparkling pool, basketball court, fitness centre, and a BBQ grilling area encourage travellers to relax "at home", while a complimentary shuttle with a five-mile radius helps guests to explore the neighbourhood. The Homewood Suites by Hilton Southwind Hacks Cross serves a complimentary hot breakfast buffet daily, and hosts an evening social, four nights a week. There are several fast food and casual dining restaurants within walking distance. TPC Southwind, home of the PGA St Jude Classic, is 1.4 miles from the hotel. The Memphis Zoo, Sun Studio, and Beale Street are within a 30-minute drive.
The recently renovated guest rooms are generally considered both attractive and comfortable, as are the hotel grounds: the grilling area has also recently been updated, and has inviting seating areas. The pool is also much appreciated during the summer months.
Many guests have been favourably impressed by the front desk team, describing them as friendly, helpful, and accommodating. The breakfast and evening social hosts are also described as cheerful and personable, happy to make conversation while keeping the buffets running smoothly.
The hotel is located opposite FedEx world headquarters, and thus popular with trainees. Guests also find it convenient to the airport, gas stations, shopping, and restaurants. The neighbourhood is generally described as safe and upscale, yet not too far from the highway for guests headed to downtown Memphis, about 25 minutes in light traffic.
Recent guests have been let down by inconsistencies in housekeeping, such as failure to re-stock items such as coffee and shampoo, or failure to service the room as scheduled. Insufficiently thorough cleaning of the carpeting and bathrooms are also frequently reported issues.
Though many guests appreciate the value of "free" breakfast and social hour, reviews of the food itself are a bit mixed. Some wish for a greater variety of healthy choices at breakfast and heartier options at dinner, while others are generally disappointed in the overall quality of items.
Though many guests praise hardworking and friendly team members, guests have also experienced indifferent and even impolite responses to reported issues at the front desk.
Yes, Homewood Suites by Hilton Southwind Hacks Cross offers 2 pool areas.
Yes, Homewood Suites by Hilton Southwind Hacks Cross has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Homewood Suites by Hilton Southwind Hacks Cross provides Parking for guests.
Homewood Suites by Hilton Southwind Hacks Cross is located in 3583 Hacks Cross Road, 38125, Germantown, USA.
Homewood Suites by Hilton Southwind Hacks Cross Nearby attractions include Graceland, Beale Street, Memphis International Airport, Sun Studio, Main Street Trolley & Riverfr Loopont, Stax Museum of American Soul Music, Gibson Guitar Factory Tours, Casablanca.
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