Hotel Candlewood Suites Memphis (Germantown, USA)

Guests mentioned that the location is within driving distance of many Memphis attractions. It's also not far from the business district for people who may be staying in town for work.

Guests remarked that the staff treats people respectfully and are welcoming. They also know quite a bit about the area according to some visitors.

While some people had issues, the overwhelming majority said that the location was very clean. They had no problem with the level of cleanliness of the rooms themselves. Even for pet friendly hotel, guests remarked pet odors aren't a problem here. With that said, many guests, commended the hotel for how tidy it looks.

Some guests mentioned that even their non-smoking rooms had a cigarette smell. Other guests remarked that if you're a non-smoker avoid the smoking floor altogether. If you have a sensitive nose, you might have issues here.

Some guests mentioned things such as broken outdoor grills, out of order washing machines and toilet issues. Others mentioned problems with the DVD players malfunctioning or TV remotes not working. For guests who stayed at other Candlewood hotels, they believe this one fell short of their expectations for the brand.

Visitors mentioned that the location could use some renovation. They cited issues like worn furniture, missing paint and stained linens. While not filthy, some guests mentioned that it just seems like the hotel is looking old.