Hotel Homewood Suites by Hilton Phoenix Airport South (Phoenix, USA)

Guests rave about the kind, friendly, and helpful staff behind the front desk and in the breakfast room, often commenting that they feel welcome as soon as they walk in the front door. The dining area is pleasant and spacious, and hungry guests appreciate both the hot breakfast and evening socials.

The hotel is popular with families and couples, who particularly appreciate the extra privacy and space of the one-bedroom and two-bedroom suites; however, singles and business travellers also describe the rooms as spacious, comfortably furnished in a modern style, and sparkling clean. The outdoor area is also widely considered inviting; the pool and hot tub are often described as "bigger than you might expect," and fresh towels are always in good supply.

Air travellers appreciate the hotel's proximity to the airport, and in particular the complimentary shuttle service to the terminals. The shuttle drivers are widely described as friendly and knowledgeable, happy to take guests to any of the good restaurants, corporate offices, and other attractions within five miles. The Angels' spring training grounds are within walking distance.

The fitness centre is generally considered a bit too small for the size of the property and limited in types of equipment.

Guests note that the hotel could do with a few more signs in the hallways, as the elevators are some distance from reception and the layout of the building is a bit "confusing."

Though the hotel staff receive overwhelmingly positive reviews, guests occasionally report frustrating mix-ups at the front desk or poor selection at the breakfast buffet.