Holiday Inn Express San Diego - Sorrento Valley, An Ihg Hotel (San Diego, USA)

Guests often describe the hotel's entire staff as ""friendly", and "helpful". Many are delighted to find the front desk staff remembers their names from one visit to the next, or have "above and beyond" gestures of hospitality to report. The fresh-baked cookies at check-in time are very much appreciated as well.

Guests generally describe the rooms as very clean and well maintained, with comfortable beds and large televisions. Many are happy to report a very quiet night, and also enjoy waking up to the complimentary breakfast buffet. The hot and cold options include eggs, sausage, cereals, yogurt, fresh fruit, pastries, and much more. There is plenty of seating, and the cheerful wait staff work diligently to keep supply in step with demand.

Drivers note that many fun attractions are a few minutes away in the car, including LaJolla and Del Mar (about 15 minutes), downtown San Diego (20-50 min depending on traffic), SeaWorld, and Legoland. There's a Chili's just across the parking lot, and various fast food restaurants and grocery stores about three miles away.

Some guests have noted that the lobby is on the small side, while others have noted wear in the hallways or elevator.

While many young guests enjoy the pool, some find it too small or in need of greater maintenance. Some also find the area itself a little uninviting, noting the pool is near the road with a fairly small lounging area.

While many guests appreciate having the Chiii's next door, the restaurant shares a parking lot with the hotel and some guests have had difficulty finding a space.