Hotel Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area (Jacksonville, USA)

Guests thought the hotel employees generally had good attitudes and were very service oriented. No matter what kind of help you need, expect the staff members to provide it if they are able. Many guests said the service received was one of the best parts of their stays.

When staying here, you'll likely think the breakfast is impressive. There are hot and cold items to enjoy, and guests were really wowed by the pancake maker. Some guests even commented the breakfast was so good, they couldn't believe it was free.

Guests often chose this property because they needed easy access to medical facilities. This property offers that perk, and it's also not far from restaurants and a grocery store. Some attractions are just across the street, so you can easily walk to them if needed.

There were some comments reflecting the opinion that the breakfast buffet should be open later. If you plan to sleep in during your stay but still want breakfast, it's a good idea to verify exactly how late the breakfast items will be available for you to eat.

Guests experienced various problems when trying to use the Wi-Fi. For example, some guests said the signal was not strong, and others commented how the service was very slow, or said it frequently dropped the connection. These problems may be especially frustrating if you need to use the Internet for work purposes.

Firstly, some guests said their shower heads were positioned too high, so it was hard to rinse their bodies thoroughly. Furthermore, there were other comments that the water pressure was not sufficient, so the shower did not offer a powerful flow.