Hotel Holiday Inn Express Manchester Airport (Manchester, United Kingdom)

Naturally, this hotel attracted many guests who were using Manchester Airport. Plenty of reviewers found the location very convenient for easy access to the motorway and the terminals, which were about five minutes' drive away. Most reviewers thought the airport shuttle bus service was reliable too. With a buffet breakfast included and a reportedly reliable free Wi-Fi service, this hotel was described as offering decent value for money according to many reviewers.

On the whole, guests liked the rooms, describing them as clean and comfortable with modern decor. There was further praise for the modern en suite bathrooms with spacious walk-in shower.

Reviewers generally appreciated the customer service at this hotel. Many said they found the staff to be friendly, courteous and helpful.

It's often a matter of personal taste, but reviewers were mixed about the comfort of the beds. While some thought they were very comfortable, others disagreed, saying the beds were too soft for their liking.

In warmer weather, the lack of air-conditioning in the rooms occasionally prompted negative opinions from some reviewers, who said it got uncomfortably hot. The windows would open, but only slightly, which offered only limited relief to those bothered by the heat. Some light sleepers also reported being occasionally disturbed by traffic noise in rooms facing the motorway.

Although some guests were upbeat about the food at this hotel, others were unimpressed with the breakfast and dinner offerings. Items were occasionally missing during breakfast, it was claimed, and some reviewers wondered if under-staffing was partly to blame for the sometimes sluggish service.