Hotel Hilton Harrisburg (Harrisburg, USA)

A number of guest reviewers made special mention of the friendly and helpful staff at the hotel. It seems no job is too big or too small for the staff, with requests being attended to quickly and professionally.

The food served in the on-site restaurant rates a special mention across a number of guest reviews. Specifically, the Ad Lib Craft Kitchen was a hit with guests who mentioned its tasty and innovative menu.

Guest reviews commented that the hotel is very convenient to get around Harrisburg's central business district and shopping areas. The hotel is only blocks from the Capitol building and business travelers with meetings in and around this area noted how convenient the hotel was for their meetings.

A number of guests expressed their disappointment at the size of the standard hotel rooms, with some commenting that they thought that the rooms were pokey and small in comparison to other hotels in the area at similar price points.

Some guests in their reviews mentioned that they thought that the standard of housekeeping was below what they had come to expect from the Hilton brand. It seems that the lack of attention paid to the small and finer cleaning details influenced these reviews.

Notwithstanding that many guests mentioned their positive interactions with staff, a number of previous guests to the hotel had bumpy check-in experiences ranging from delays to rooms being ready, to accommodation requests not being honored as rooms requested where on arrival unavailble.