Hotel Hilton Garden Inn New York - Manhattan Midtown East (New York, USA)

Tourists rave about the hotel's central location, noting that it is within walking distance of Museum Mile, Central Park, Times Square, the Chrysler Building, Empire State building, and much, much more. There are also two subway stations nearby, offering guests easy transportation uptown, downtown, and across town.

The Hilton Garden Inn Manhattan-Midtown East is a newly built building, and guests are generally impressed by the fresh, sparkling clean condition of the rooms. Many report a great night's rest in a comfortable bed, with remarkably little noise for the city that never sleeps.

The front desk and concierge staff have received many rave reviews for their personable and professional customer service. Guests often comment that they seem happy to answer questions, provide directions, and "go the extra mile" to ensure each guest has a comfortable, memorable stay. Thirsty travelers also appreciate the complimentary beverages and other treats in the lobby.

Several guests have noted that the building has 28 floors but only two elevators, which are also used by the housekeeping and maintenance staff. Some guests became impatient with the wait.

Many guests note that the rooms are on the small side, and most are prepared to accept the close quarters given the premium location. Some, however, found their beds too close to the air conditioning unit for a good night's rest, while others were disappointed by the view from balcony rooms.

Some guests found room for improvement in housekeeping, while others found that their concerns were not addressed as promptly or effectively as they had hoped.