Hotel Heart Milan Apartments Santo Stefano (Milan, Italy)

The interior design of the apartments was found to be modern and chic by guests. They had a bright and vibrant look to them which made guests feel comfortable. The apartments had equipped kitchens and living areas.

The staff were found to be friendly people by guests. They arranged for transportation and the check-in process was simple and to the point. If there were requests made during their stay, they would answer promptly and efficiently.

The apartments were found to be spacious and clean by guests. They enjoyed having an independent stay in Milan and being able to take care of themselves. The living areas were spacious, along with the bathrooms.

Guests warn future guests that the apartments are located in various areas of Milan, not just near the train station. They thought they were booking an apartment near the station and instead got one that was further away. They did not feel the advertising was clear about this.

Guests found the beds to be on the stiff side and to be uncomfortable for them. They would have preferred to have more comfortable mattresses to sleep on.

So far, no recent negative opinion has been expressed by guests about this hotel.