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Imperial Hotel & Spa (Hanoi, Vietnam)

Imperial Hotel & Spa (Hanoi, Vietnam)

About Imperial Hotel & Spa

The four star Hotel Hanoi Imperial offers luxury accommodation and an array of facilities, complete with excellent views across the Old Quarter of Hanoi. The elegant rooms are furnished with wooden flooring and offer air-conditioning. TVs, personal safes, minibars and kettles also feature, whilst the private bathrooms have free toiletries and a hair dryer. A tour desk is on-site to assist guests plus the twenty-four hour reception offers luggage storage, laundry and car rental services. There is also a business centre and souvenir shop on-site. Breakfast is complimentary and served in the form of a buffet. The top floor in-house restaurant is also open for lunch and dinner service, plus there are dozens of other restaurants and bars nearby. Thang Long Ca Tru Theatre, Hang Gai Street and Hoan Kiem Lake are all within a ten minute walk of the Hotel Hanoi Imperial. The Ho Chi Minh Mausoleum is around two kilometres away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

9.3
trivago Rating Index® based on 633  reviews from:
  • Hotels.com(9.4/10)
  • LocationExcellent  9.1 / 10
  • RoomsVery good  8.4 / 10
  • ServiceExcellent  9.2 / 10

Positive Reviews

positive:

Very central location

The property is situated in the heart of the Old Quarter of Hanoi, the most popular area with tourists. This central location is regularly cited as a primary reason for choosing this property, with many guests appreciating being able to walk to multiple points of interest from the hotel.

positive:

Excellent and helpful staff

Guests find the staff of this hotel to provide excellent customer service and comment on their polite and friendly nature. Reviews mention staff assisting guests with tour bookings and providing useful advice for the city and beyond. Consequently the staff are consistently rated very highly.

positive:

Good quality free breakfast

A Breakfast buffet is included in the price of this property and it is reported by many reviews to be of a good quality. Guests appreciate having a choice of Asian and American style dishes and enjoy the variety on offer.


Negative Reviews

negative:

Small lift, doesn't reach every floor

Although there is a lift in this hotel, it does not reach every floor. Guests report that they have to walk the final two floors to the restaurant on the eighth floor, something they find to be inconvenient. The lift is also described as being quite small and not overly comfortable.

negative:

No further issues reported

So far, no further recent negative opinion has been expressed by guests about this hotel.


All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
Wellness / Spa
  1. Steam room
  2. Massage
  3. Sauna
  4. Hot tub
For children
  1. Cot
  2. Childcare
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Openable windows
Sports facilities
  1. Bike rental
Hotel characteristics
  1. LGBTQ+ friendly
Theme / Type
  1. Boutique hotel
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

44 Hang Hanh Street, Hoan Kiem District , 100000 , Hanoi , Vietnam
Telephone: +84(24)3933 5555 | Fax: +84(24)3938 1315 | 

Frequently Asked Questions about Imperial Hotel & Spa

  • Is there a pool area at Imperial Hotel & Spa?

    No, Imperial Hotel & Spa doesn’t offer pool areas.

  • Are pets allowed at Imperial Hotel & Spa?

    No, Imperial Hotel & Spa doesn’t allow pets.

  • Is parking available at Imperial Hotel & Spa?

    Yes, Imperial Hotel & Spa provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Imperial Hotel & Spa?

    Check-in at Imperial Hotel & Spa is available from: . Check-out time is by .

  • Where is Imperial Hotel & Spa located?

    Imperial Hotel & Spa is located in 44 Hang Hanh Street, Hoan Kiem District, 100000, Hanoi, Vietnam.