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Hotel Gracie Inn (New York, USA)

Hotel Gracie Inn (New York, USA)

About Gracie Inn

The Gracie Inn is set within a century-old building that is located in the Upper East Side of New York. Central Park and the Metropolitan Museum of Art are both less than 20 minutes away from the inn on foot. All of the units at the Gracie Inn feature a private bathroom with tub and fully-equipped kitchenette. Room amenities include flat-screen digital television, DVD player, hairdryer and ironing facilities. The inn offers a concierge service, elevator, laundry facilities and business center. Free Wi-Fi is accessible in all rooms and public spaces of the accommodation. An expanded continental breakfast is prepared-to-order, with the complimentary offering delivered every morning to all occupied rooms. In addition, tea is served in the afternoon. Central Park Zoo is less than two miles from the inn. Times Square is a 15-minute drive, while the Empire State Building is 20 minutes away by car.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationVery good  8.2 / 10
  • RoomsOkay  6.5 / 10
  • ServiceOkay  6.3 / 10

Positive Reviews

positive:

Convenient New York location

Although some have complained that the subways are some distance from the accommodation, most previous guests have been in agreement that the Gracie Inn is conveniently located. The inn is a short walk from Central Park and many museums, restaurants, shops and other attractions. Furthermore, the neighborhood in which the inn is situated is generally considered safe and quiet.

positive:

Kitchenette included with all rooms

While there have been some grievances about the lack of sufficient utensils and the condition of the appliances, a number of former visitors were pleased that a kitchenette was included with their room.

positive:

Pet-friendly accommodation

If you are traveling to New York with a pet, the Gracie Inn - thanks to its pet-friendly policy - is a suitable accommodation choice for that reason.


Negative Reviews

negative:

Inadequate customer service

Despite some feedback stating that the staff members were friendly, the majority of previous guests did not find the Gracie Inns customer service to be acceptable. From a lack of daily housekeeping to issues rarely being resolved in a professional manner, a variety of negative comments have been brought up against the staff at the inn. Moreover, the front desk is reportedly only open for a limited time each day, which has also caused a number of problems in the past.

negative:

Hygiene a constant problem

Cleanliness, or the lack thereof, has been a large negative for many past visitors to the inn. Dust, unclean bathroom facilities, hairs in various places and stained sheets are common problems that suggest a lack of general care when it comes to hygiene at the inn.

negative:

Rooms in a substandard state

From the air conditioning/heating not working sufficiently to the worn down and uncomfortable beds, many former guests at the Gracie Inn have lambasted the condition of the rooms.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Non-smoking rooms
Wellness / Spa
  1. Hot tub
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television

Contact

502 East 81st Street , 10028 , New York , USA
Telephone: +1(221)6281700 | Fax: +1(212)6284200

Frequently Asked Questions about Gracie Inn